Pet Passages - Company Overview
A companion pet, considered to be a member of the family, brings immeasurable love, joy and happiness. When this beloved pet pet dies, the loss of that devoted friend can be devastating. Pet parents often seek the same level of care, with respect and dignity for their pet, as they would for their human family members. Unfortunately, for decades and still to this day, there is a significant lack of Federal and State regulations in place to guide and oversee the operations of pet funeral and cremation providers. With this lack of oversight, unethical practices can and do occur. Service levels, operational practices and standards vary greatly from pet cremation provider to pet cremation provider with no assurance in quality. Not only is this extremely concerning but it is very challenging for pet parents to find reputable pet loss providers that will care for their deceased pet with the respect and dignity their companion deserves.
Pet Passages is recognized as the leading authority in the Pet loss industry, committed to excellence in every aspect of our profession and is now the highest standard for pet loss professionals nationwide.
As North America’s largest provider of superior pet funeral and pet cremation services, Pet Passages is the name families and veterinarians turn to for professional and compassionate pet loss care. Offered through a very select network of family owned and operated facilities, the Pet Passages brand is your assurance of exceptional professionalism, quality and value along with unparalleled customer care and satisfaction.
We believe that creating meaningful ways to pay tribute to a beloved pet begins with compassion and an understanding that each pets life is valued and unique. For us, there is no greater responsibility than honoring and preserving the story and memories of a family’s beloved pet.
Each Pet Passages franchise location is individually owned and operated, designed to meet the needs of the franchise owner along with the needs of your pet parents.
Each Pet Passages franchise location is carefully screened for its commitment to quality assurance according to our highest brand standards concerning all operational procedures, facility amenities, interior design, furnishings, equipment and vehicles.
Pet Passages franchises utilize our comprehensive and proven Secure Passages pet identification, tracking and chain of custody policies and procedures that are designed to ensure peace of mind by guaranteeing that you will receive only YOUR companion pet’s cremated remains.
Pet Passages offers Pet Tales, the only exclusive, national online obituary system where you can honor and memorialize your pet through words, pictures, videos and music.
Pet Passages designs and manufactures its own high quality, dignified pet memorial product line including urns, grave markers, jewelry and support materials to help honor and commemorate the significance of beloved pets.
Pet Passages is the only organization/franchise opportunity that has an extensive training program with hands on instruction of the proper techniques to ensure the correct handling, care and cremation of deceased companion pets. We also provide ongoing educational programs designed to keep our members the most highly trained and informed pet loss professionals. We have also developed the most advanced, state of the art pet cremation software and technology available. Only upon completion of our extensive, all inclusive program at Pet Passages Academy, are franchise owners and staff recognized as certified pet funeral directors.
As a result, Pet Passages is the only franchise that provides continuity in exceptional pet loss services, making us the most committed, innovative leaders in the pet loss industry.
Pet Passages - How We Began
Mike Harris, following in the footsteps of his father and grandfather, is a third generation funeral director with a combined 70 years of experience.
In the late spring of 2008, within a short two months, Mike lost his two best friends and family members, Rottweilers Hannah and Luke. Devastated by the deaths of his loving companions, Mike wanted to give his deceased pets the same love and respect in death as he gave them in life, just as it would be for any one of his human family members.
As Mike researched and learned the options available to him in the Pet loss industry, he was appalled by the treatment and lack of dignity and care these beloved pets received upon their passing. Everywhere he looked he found the same mistreatment
His loss then became his dream and dedication. Given his education, training, experience and family heritage, Mike knew it was his responsibility to improve the quality of Pet loss care not just in his home town but across the nation. He set to gather as much information and learn as much as he could about Pet loss services. In 2009, Pets At Peace by Harris Funeral Home was created.
With the instant success of their new pet funeral home and crematory, Mike realized that with his business model, training and experience, he could help pet parents all over the country. In August of 2011 , he created Pet Passages, a company that truly set the standard of dignified, highest quality care for the this ever expanding Pet loss industry. Mike’s dedication to loving care and professionalism, combined with the latest technology and training has made Pet Passages the absolute best providers of pet funeral and cremation services.
Each Pet Passages franchise is independently owned and operated according to our highest standards, meeting your needs and the needs of your pet families.
The owners and staff of each location undergo a thorough training program at Pet Passages Academy and upon completion and demonstration of proper skills, are only then certified as Pet Passages pet funeral directors.
Guiding you through the loss of your pet… because your pet is part of the family.